Account, Car Details, Schedule or Availability
Manage your account, update vehicle details, and control when you’re available to drive.
13 articles
Managing Your Personal Data: A Guide to Download and Deletion Requests
The registration flow for new driversHow to register via our website in order to become a driver
Creating your Availability Schedule & Weekly Shifts (Individual drivers)How to build your weekly shift and set up your availability
Snoozing the Notifications from your Welcomer AppHow to Snooze your notifications so you don't lose any transfer requests received outside of your working schedule
Updating your Vehicle's Details in the Welcomer appThe requirements and how to change your car details in your profile
Updating your Personal DetailsHow to change your phone number, language skills, and email address
Changing your Driver PictureHow to change your profile picture
Changing your PasswordChanging the password to access your Welcome's member page and Driver's App
Troubleshooting Steps in Case of Notification Issues on my Android Phone DeviceWhat to do in case a personal transfer request comes in with no sound or push notification
Accepting the Terms & Conditions and Downloading your ContractHow to accept our terms and conditions & download the contract
The Welcomer Video
Login to the Welcomer appHow to set up the PIN and biometrics to access the Welcomer app
How to Set Your Availability for Shifts up to 12 HoursAvailability is capped at 12 hours per day and can be split across multiple slots. You can also opt in to receive urgent requests outside your set availability.